Privacy Policy

Wandsworth Art: Privacy and Cookies

This website policy describes how Wandsworth Arts Service, part of Wandsworth Council, protects and makes use of the information you give the company when you use this website.
If you are asked to provide information when using this website, it will only be used in the ways described in this policy. We may collect the following information:

  • website usage data
  • contact information such as email address
  • details of where you live, such as postcode and
  • other information relating to special offers and surveys

Collecting this data helps us understand what you are looking for from the Arts Service. Specifically, we may use the data:

  • to improve the services we provide
  • to contact you in response to a specific enquiry
  • for our own internal records
  • to customise the website for you
  • to sometimes share your information with selected third parties, but only with your prior consent.

This Privacy Policy was updated July 2020 and will be reviewed and updated on a regular basis. The latest version is published on this page.
We gather and use certain information about individuals in order to provide services.

Satellite Websites
We use a third party service called TSOHost to host the Wandsworth Art website.
For more information about how TSOHost processes data, please see the TSOHost’s privacy policy.

We use cookies, which are small files placed on your computer’s hard drive. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. You can disable the cookie function in your web browser, but please note that this may affect how our website functions and some pages and services may become unavailable to you as a result.
We will never distribute your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored under our data protection policy, in line with the Data Protection Act 1998. Please also note that our website may contain links to other external websites.

Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

E-newsletters & Surveys
We use a third party provider called dotdigital to deliver our e-newsletters and surveys.
You can view dotdigital’s Privacy Policy here.

E-newsletters: We gather statistics around email opening and clicks using industry standard technologies, including clear gifs to help us monitor and improve our e-newsletters.

Surveys: We gather contact information e.g. an email address, usage information, device and browser data, information from page tags, log data, referral information and information from third parties and integration partners. This data includes usage and user statistics.
Emails sent by dotdigital or by users through their services include page tags that allow the sender to collect information about who opened those emails and clicked on links in them.

People who Contact us via Social Media
We use third party providers called Tweetdeck and Hootsuite to manage our social media interactions. If you send us a private or direct message via social media, the message will be stored by these third party providers for three months. It will not be shared with any other organisations.

Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated July 2020.